Tuesday, August 15, 2017

Quote of the Day

If you ask the person in crisis how they're feeling, and they respond with unbridled optimism or a phrase that you would consider to be a platitude, it's okay to follow their lead and mirror their language.  Your positive perspective, in this case, would likely be helpful.

-- Kelsey Crowe and Emily McDowell, There Is No Good Card for This, p. 211

No comments: